My name is Tai Civita, and I am a product designer.
I work on different stages of product development, from discovery to the final interface.
tcivita@gmail.com View resume
List Builder
Bananatag is an employee communications tool. As the product grew, more robust filters were necessary for building targeted lists.
ROLE
Product designer
CONTRIBUTION
Gather and analyze customer feedback
Prototype
Test and iterate
Refine interactions
Collaborate with development
Plan feature documentation
Analyze post launch performance
Mediation Dashboard
Leegol is a mediation platform for people and businesses to solve all sorts of conflicts. But our corporate users needed a dashboard to monitor the volume and performance of their mediations.
ROLE
UX/UI designer
CONTRIBUTION
Define the structure and content
Plan user flows and sequenctial email communication
Design the interface
Test flows for improvement
Document components, behaviors and cases of use in a quick styleguide
Mediation Product
Leegol initially had a website focused on attracting mediators to work on the platform. As the project evolved, we needed to speak directly to the final customer.
ROLE
UX/UI designer
CONTRIBUTION
Plan user flows and email communication
Design the interface, including illustrations
Document components, behaviors and cases of use in a quick styleguide
Collect and analyse user feedback
Test flows for improvement
Collaborate with other departments to create and ajdust content
Canceller
What if you ask a robot to cancel services on the phone for you?
ROLE
UX designer
CONTRIBUTION
Plan and run surveys
Plan and conduct design activities
Run usability tests
Compile part of the data and present findings
TuGo Design System
TuGo needed a source of truth for interface patterns to streamline design and development.
ROLE
UX/UI designer
CONTRIBUTION
Conduct visual audit
Plan and run a survey with developers
Plan and conduct a card sorting exercise with developers
Build components
Map and document rules and use cases
Build design system website
HugMe Chat
HugMe is a customer service software. Chat has been one of the most requested features for a while. With the product design team growing, it was time to start working on it.
ROLE
UX designer
CONTRIBUTION
Define action plan
Plan and conduct benchmark
Plan and conduct interviews
Plan surveys and assist on implementation
Plan and conduct ideation activity
Compiling data and present findings
User behavior analysis
Competitive analysis
Surveys and polls
Plan and run design activities for discovery
Sketch
Plan and run design activities for ideation
Analize results
Recommend course of action based on collected data
Prototype
Plan and run usability test
Analize results
Iterate prototypes
Visual design
Illustration
Interface refinement
Project presentation
Style guide
Assets ready for development
